Jacaranda Indian Ocean Beach Resort

Jacaranda was the ultimate summer vacation spot. It one hundred percent exceeded all our expectation. The hotel itself was phenomenal and so was the staff. I’d like to give special thanks to the catering staff including chef Harrison who was able to accommodate for our dietary requirements. He made sure that there was enough gluten free options for us to enjoy without any issues. Also the animation team has been lovely all throughout our stay. James took the time to teach us African dance and even offered us to perform with him during his introduction. I am honoured that he took the time to train us and allowed us to fully experience the Kenyan culture, he is an extremely talented and gifted person with a kind heart and (#bananapower). Juma made us all feel very comfortable and included us in all the activities. He’s spontaneous ideas was never short of entertainments. I’ll never forget our last day we played beach soccer (#faceplant). Amany and Ishmael both took us on beach walks to explore the beach area. They both made us laugh and ensured we all had a great time. I’ll never forget Amanys ability to always put a smile on our faces, and Ishmaels kindness (#bechiball). Let’s not forget the two lovely girls in the team, Charity and Rutha how ensured that there was never a dull moment during our stay where we did not have anything to do. They both ensured we were all comfortable and happy. Lastly, I want to say a big thank you to Suleiman, Hassan and the lovely bar lady (who’s name I cannot remember). They all made sure that we had all our beverages ready and encouraged us to try new things. I am extremely grateful for our stay. I will never forget every single person I’ve met and will forever be thankful for the warm welcome my family and I received. The Jacaranda family will forever hold a special place in my and my family’s heart.

The location was great. Right in front of the beach. The staff was really incredible. I had to organize a small surprise party for my wife and the staff was incredibly amazing in helping it plan. Even otherwise, the rooms are neat, clean and spacious. Two issues primarily are: (1) Wifi which is not that great - since we had read reviews on this we were prepared. However it is advisable for people who need stable internet to have data packs in place, (2) our washroom shower was inconsistent. Apart from the foregoing, the location, views, staff, breakfast buffet, food overall was good and is recommended for the price.

Lovely resort in a quiet part of Diani beach. Facilities were clean and great. The rooms were well-sized and functional with amenities provided and replenished daily. Housekeeping did an amazing job at making sure the rooms and other facilities within the resort were clean at all times. There was an onsite spa which we utilised for massages at an extra cost and that was lovely. There’s various lounging areas around including a reading nook with books, table tennis, pool table, darts etc. For those looking for a more out-of-hotel grounds experience, the hotel does partner with local groups that can arrange excursions at an extra cost - there was quite a bit on offer. The pool was on the small side so during high season it could potentially get quite busy. It is well maintained though. The resort has beach-front access and this was excellent. The resort has an entertainment team that do keep guests occupied with various activities throughout the day e.g., water polo, water aerobics, Zumba, stretches, beach volleyball etc. They also provide evening entertainment for guests post dinner which is lovely and they highly encourage guest participation which is so much much fun. A massive thank you to Maria, Juma, James and Amani for keeping us entertained and on our feet. Went for half-board and it was perfect for us. Breakfast and Dinner options were vast and catered for most. It was all buffet style so you had a choice of what you wanted. For dinners, we had a slightly different menu everyday which was good as there was variety (we stayed for 5 nights). They have Saturday Swahili Breakfast and Wednesday night jungle dinner. We checked in Saturday afternoon so missed the breakfast and it was raining on Wednesday night so couldn’t do the jungle dinner - the intended food was served and it was excellent, we were just indoors instead of outdoors for the jungle experience. Late afternoon tea was provided as well. The biggest plus for us was service!

The location, the rooms right by the sea and the garden. Good breakfast. Clean. Perfect view. I particularly appreciated that 2 bottles of drinking water were provided every day. Overall, a real paradise. The beach is not the iconic white sand Diani beach, for which you need to go a bit south. However it's ok, it's just perfect

Right on the ocean — nearly in the water. Awesome. Our oceanside room came with a small personal pool that could be swam in while watching the nearby waves. The staff are all very helpful and friendly. Will come again.